Membership payments provide immediate access to digital training materials, resources, and third-party tools. Because of the nature of these services, all membership fees are non-refundable. Users may cancel their membership at any time, and the cancellation will take effect at the end of the current billing cycle. No partial refunds or credits are issued for unused time.
If a payment is made in error, or if a duplicate charge occurs, users may contact our support team within 7 days and the request will be reviewed. Approved refunds are issued back to the original payment method.
For questions about this policy or assistance with your account, please get in touch with our support team at info@jwanaix.com with your contact information and order number.
